Huntswood is looking for unemployed candidates to apply for their Outbound Sales Agent vacancies.
Location : Durban, KwaZulu-Natal
Closing date: 29 May 2025
Huntswood Outbound Sales Agent
Key accountabilities
Customer Service Excellence
- Delivering world-class service to our customers, ensuring first-time resolution regardless of the contact method.
- Handling customer interactions throughout their entire
- Journey—from searching for holidays to post-travel follow-up.
- Building long-lasting relationships with customers to drive satisfaction and sales results.
- Supporting Customer Service Agents with package sale conversions and stepping in when needed for customer service issues.
Sales and Lead Generation
- Driving sales by managing inbound and outbound calls.
- Taking the lead on outbound calls and generating new sales opportunities.
- Building relationships with partners and suppliers to support sales efforts.
Problem solving and Expertise
- Fully understanding our ways of working to confidently problem-solve on the spot and provide expert advice to customers.
- Continuously learning and sharing expertise with customers and colleagues to design exceptional holiday experiences.
- Proactively providing feedback and making recommendations to improve processes and customer experiences.
Adaptability and multi-tasking
- Ability to multi-task and thrive in a fast-paced, ever-changing environment
Also Check: Service Ambassador At Virgin Active South Africa (Pty) Ltd
Skills
- At least 6 months of experience in a travel sales role.
- Positive can-do attitude.
- Experience of working in a fast-paced target driven sales & service environment.
- Strong passion for continued learning.
- Drive for achieving results.
- Strong IT skills and the ability to use multiple systems at one time.
- Enthusiastic self-starter
- Ability to multi-task and prioritise
Company Benefits
- Medical Insurance
- Group Life Cover
- Attendance Bonus – Up to R1750
- KPI Bonus
- Free Breakfast Monday
Application
Application can only be done online, Click here to submit your application