Sanlam Client Services Administrator Learnerships 2026 / 2027

Sanlam Client Services Administrator Learnerships 2026 / 2027

Sanlam is looking for unemployed youth to apply for their Client Services Administrator Learnerships, for the year 2026 / 2027.

  • Location: Johannesburg, South Africa
  • Closing Date: Not Specified

Sanlam Client Services Administrator Learnerships 2026 / 2027

The learnership programme is aimed at matriculants.

  • A 12-month contract
  • A monthly stipend
  • On the job training and assessment
  • Continuous coaching and mentoring
  • Acquire knowledge of company products, services and operational processes and systems
  • Complete practical onsite training
  • Fill out logbooks for workplace-based learning
  • Carry out tasks and duties as contracted with your manager

What will you do?

  • Answer inbound calls and assist clients with enquiries
  • Provide  customer service via telephone, email, and WhatsApp
  • Capture, update, and maintain client information on company systems
  • Assist clients with policy-related requests and general administration
  • Process policy changes, including contact detail and beneficiary updates
  • Capture and route documents to the correct teams and systems 
  • Provide clients with updates on requests and service enquiries
  • Support the processing of claims and follow up on outstanding documentation when required
  • Ensure all customer records and documents are accurate and up to date
  • Complete administrative tasks accurately and within agreed service standards

Also Check: Land Bank LBIC Operations Learnership Programme

What will make you successful in this role?

  • Applicants must be South African citizens
  • Not be currently employed
  • Be aged between 18 and 35 years
  • Not have completed a previous learnership
  • Be willing to commit to complete the 12-month programme

Qualifications

  • Grade 12/Matric

Application

Application can only be done online, Click here to submit your application

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