Sage is looking for unemployed candidates to apply for their Customer Support Internships, for the year 2026.
- Location: Johannesburg, South Africa
- Closing Date: Not Specified
Sage Customer Support Internships
Key Responsibilities
- Take ownership of customer calls: Deliver clear, step-by-step solutions to resolve customer queries on the first contact.
- Understand the customers’ businesses: Learn about each customer’s business in depth. Use this insight to recommend alternative or additional Sage products/services that could save the customer time or money, generating leads for the sales team.
- Collaborate with your team: Participate in daily team huddles to discuss performance, share key messages, address challenges, and agree on actions.
- Maintain high service standards: Ensure that excellent customer service and quality call standards are always upheld.
- Put customers first: Use effective questioning techniques to gather information and truly understand each customer’s needs.
- Keep learning and support others: Continuously develop your own knowledge and support your colleagues’ development by leveraging Sage Learning resources, team managers, and coaches.
- Be innovative: Embrace Sage’s technology-led culture by engaging with our latest tools and initiatives.
- Grow your Sage product knowledge: Build and demonstrate a comprehensive understanding of a wide range of Sage products and services (which is vast, so knowledge is developed over time).
Also Check: Rosebank College Call Centre Operator Vacancies
Requirements
- A grade 12 matric certificate
- A degree or a national diploma qualification in Accounting or Business Management
- You must have basic computer skills – Microsoft office
- A Clear Criminal record
- Must be unemployed
- Must have excellent telephonic etiquette
- Good understating of customers in the Accounting, Payroll & HR environment
- Must demonstrate good interpersonal skills and work with internal and external customers
- A proactive and motivated attitude with a strong desire to learn and grow.
- Excellent communication (both verbal & written)
- Ability to work both independently and collaboratively to support the Customer Operations team.
Application
Application can only be done online, Click here to submit your application