Catch is looking for unemployed candidates to apply for their Logistics Administrator Vacancies.
Location : Sandton, Gauteng
Closing date: Not Specified
Catch Logistics Administrator Vacancies
TRANSACTIONAL RESPONSIBILITIES
- Efficiently managing courier shipments.
- Resolving escalations with FedEx and DHL in a timely manner. Regularly communicating with courier representatives (daily to weekly) to stay up to date on shipment status.
- Supporting the shipping team by alleviating pressure related to courier issues.
- Providing solutions for courier challenges and taking ownership of shipment escalations.
- Update our CRM (Salesforce) with feedback from these courier partners.
- Save and upload any documentation relating to these queries onto the relevant orders.
DATA CAPTURING AND ADMINISTRATIVE RESPONSIBILITIES
- Capturing and documenting data on courier shipments to identify trends, delays, or recurring issues.
- Participating in operational calls with courier partners to discuss urgent shipment needs.
- Sharing insights and key data with the larger shipping team, ensuring that this is logged and tracked in Salesforce.
- Keeping track of regional shipping requirements and updating Salesforce with any new information.
- Maintaining detailed records of client-specific shipping requirements and ensuring they are visible and updated in Salesforce.
Also Check: SNG GrantThornton SAICA Trainee Auditor
SKILLS REQUIRED
- Strong organizational skills: Ability to manage multiple tasks and prioritize efficiently, especially when dealing with urgent issues or escalations
- Strong verbal and email communication skills: Clear and professional communication with courier partners (FedEx, DHL) and internal teams. Ability to write concise, detailed reports and updates in Salesforce.
- Attention to detail: Careful data capturing and tracking of courier shipments, spotting trends or issues in the information being logged.
- Time management: Efficient in managing time, especially when handling multiple courier escalations at once, ensuring all issues are resolved in a timely manner.
APPLICATION
Application can only be done online, Click here to submit your application
