Tracker Call Centre Learnerships 2024

Tracker Call Centre is looking for unemployed graduates to apply for their learnerships programme, for 2024.

Location : Johannesburg, South Africa

Closing date: 08 May 2024

Tracker Call Centre Learnerships 2024

Job description

Key Outputs:

This learning intervention is a full qualification which consists of structured unit standard-based learning combined with practical/workplace experience which totals to 132 credits. After having gone through the qualification the young people will be equipped with the following competencies: 

Competencies:

• Becoming a one- stop call resolution employee.
• Capturing and updating of information
• Ensure that Customer Service standards are maintained in highly pressurized environment.
• Ability to market and sell products.
• Proactively Upselling and cross selling different products.
• Knowledge on how to view invoices, adjustments, advance payments, credit notes and payment allocations.
• Handling of electronic communication
• Assistance with data- integrity campaigns
• Contracting and scheduling and understanding of Tracker systems.

Minimum requirements

• Be a South African Citizen in possession of a valid SA ID
• Ages between 18 and 35 with no Criminal Record
• Matric with a D / level 4 symbol pass in English language.
• Currently be unemployed and not studying fulltime.
• A passion for customer service and a professional attitude at all times
• The ability to communicate clearly and professionally with clients
• Excellent interpersonal skills
• Detail orientation
• Desire and potential to learn
• The ability to cope with a constant changing and pressurized environment.
• The ability to work in an environment where multi skilling is required
• Basic computer skills

Also Check: Massmart Learnership Opportunities 2024

Benefits: None

Applications:

Applications can only be done online, Click here to submit your application

Follow Board on WhatsApp and Telegram for more similar opportunities.