iqbusiness South Africa is looking for unemployed candidates to apply for their Customer Support Specialist vacancies.
Location : Johannesburg, South Africa
Closing date: 30 June 2025
iqbusiness South Africa Customer Support Specialist
What you’ll be doing:
- Support clients and team members: Help internal teams and external clients with their requests, answer questions, and solve problems.
- Set up and manage projects: Create projects on the platform, script surveys, test them, upload files, and keep an eye on progress.
- Troubleshoot issues: Spot and log any bugs or errors, and help get them fixed quickly.
- Handle admin tasks: Manage support tickets and complete regular day-to-day tasks.
- Ensure quality: Make sure everything is accurate and meets our standards.
- Keep learning: Grow your skills and share your knowledge with the team.
Also Check: Ster-Kinekor Theatres Pty Ltd Multi Skilled Employee
What they’re looking for:
- Someone who can manage different tasks and work with various teams
- A strong communicator who’s good with people
- A natural problem-solver who enjoys learning new tools and systems
- Detail-oriented and well-organized
- Able to work under pressure and meet deadlines
- A team player who can also work independently
What you’ll need:
- Matric (required)
- At least 1 year of experience in customer support, technical support, research, IT, or project work
- Comfortable using Microsoft Office (Outlook, Excel, PowerPoint, Word, Teams) and Google Workspace
- Experience with HTML, CSS, or survey platforms is a plus
- Relevant certificates are an advantage
Application
Application can only be done online, Click here to submit your application