FlySafair is looking for unemployed candidates to apply for their Call Centre Agent Vacancies.
- Location: Johannesburg
- Closing Date: 07 April 2026
FlySafair Call Centre Agent Vacancies
Description
- Receive calls from customers / passengers
- Deal with problems such as delays, cancellations etc
- Explain processes to customers and assisting them where necessary
- Work in a team and longer than normal hours (shift work)
- Deal with confidential information
- Communicate with customers both verbally and in writing
Requirements
- Grade 12 or equivalent (Essential)
- Minimum of 1 to 4 Years experience in a Call Centre Environment (Essential)
- Travel or relevant qualification (Advantageous)
- Excellent communication in English (speak, read and write)
- Solid computer literacy
- Excellent phone etiquette
- No criminal or credit record
- Able to work on weekends, public holidays and flexible hours as required
- Own transport would be an advantage
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Personal Attributes
- Punctual
- Excellent understanding or experience of delivering great customer service to a customer
- High degree of patience and assertiveness
- Conflict resolution skills
- Immaculate time keeping
- Trustworthy, professional and reliable, including dealing with confidential information
- The ability to work well under pressure
- Practice good time management and willingness to work longer than normal office hours
- Remains focused in order to handle objections
Shifts:
- 07:00 – 16:00
- 08:00 – 17:00
- 09:00 – 18:00
- 10:00 – 19:00
- Includes weekends and public holidays
Application Guideline:
- Email applications will not be accepted
- Preference will be given to members of under-represented designated groups
- Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful
Application can only be done online, Click here to submit your application