Are you a graduate looking to start a career in the insurance industry? Old Mutual is offering an exciting opportunity through its Trainee Underwriter Programme in Pinelands, Cape Town.
This 12-month training programme is designed for individuals who want to develop a career in life insurance underwriting. Successful candidates will receive structured training, practical workplace experience and a stipend while learning the skills required to become an Individual Life Underwriter.
The programme is suitable for graduates who are interested in risk assessment, financial services, insurance and analysing information to make informed decisions.
Old Mutual Trainee Underwriter Programme 2027 – Job Details
Here are the important details about the advertised opportunity:
- Company: Old Mutual
- Position: Trainee Underwriter
- Reference Number: JR-85349
- Location: Pinelands, Cape Town, Western Cape
- Industry: Financial Services and Insurance
- Job Category: Risk Management
- Employment Type: Fixed-term contract
- Contract Duration: 12 months
- Experience Level: Graduate
- Qualification: Matric and a tertiary qualification at NQF Level 7 or higher
- Training Allowance: Stipend provided
- Closing Date: 18 November 2026
Key Duties and Responsibilities
As a Trainee Underwriter, you will work alongside experienced underwriting professionals while developing your ability to assess insurance applications and manage risk-related information.
Your responsibilities will include:
1. Assessing Insurance Risks
Assist with underwriting decisions under the supervision of an assigned mentor. You will learn how to assess different risk factors and determine appropriate insurance coverage.
2. Reviewing Customer Information
Analyse information relating to applicants’ health conditions, financial circumstances, lifestyle activities and other factors that may influence insurance risk.
3. Handling Enquiries
Respond to enquiries from insurance intermediaries, agents and brokers. Provide accurate information and guidance regarding underwriting requirements and specific risk conditions.
4. Capturing Information
Ensure that underwriting information is accurately recorded and maintained in the relevant product administration systems.
5. Customer Communication
Communicate professionally with customers and distribution partners through telephone calls and written correspondence.
6. Developing Underwriting Knowledge
Participate in classroom training, independent learning and practical workplace activities to develop the technical skills required for an underwriting career.
7. Maintaining Customer Service Standards
Provide professional assistance while maintaining Old Mutual’s customer service standards and organisational reputation.
8. Following Business Procedures
Work according to established processes, meet daily productivity expectations and ensure that service and quality standards are maintained.
9. Building Professional Relationships
Develop and maintain positive working relationships with customers, agents, brokers and other relevant stakeholders.
Minimum Qualifications and Requirements
Applicants interested in the Old Mutual Trainee Underwriter Programme must meet the following educational requirements:
Matric Requirements
A Grade 12 certificate is essential.
Applicants must have completed either of the following subject combinations:
- Biology/Life Sciences and Mathematics; or
- Biology/Life Sciences and Accounting.
Important: Applicants should include their Matric subjects on their CVs when submitting their applications.
Tertiary Qualification
A tertiary degree or diploma at NQF Level 7 or higher is required.
The following qualifications will be an advantage:
- A medically aligned qualification.
- Bachelor of Science (BSc).
- Bachelor of Commerce (BCom).
Additional Requirements
Candidates should also demonstrate the following:
- Good written and verbal English communication skills.
- Ability to communicate in English and at least one other official South African language.
- Proficiency in Microsoft Office, including Word, Excel and PowerPoint.
- Good interpersonal and customer service skills.
- Strong telephone communication abilities.
- Excellent attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Good organisational and time-management skills.
- Ability to work towards deadlines and performance targets.
- Willingness to learn and adapt to changing business processes.
Previous experience in telephone-based customer service, knowledge of life insurance products and familiarity with Old Mutual systems will be advantageous.
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Skills and Competencies
Old Mutual is looking for individuals who are motivated, responsible and willing to develop their professional abilities.
The ideal candidate should demonstrate the following competencies:
- Accountability: Taking responsibility for assigned duties and ensuring that work is completed accurately.
- Planning and Organisation: Managing daily tasks effectively and meeting deadlines.
- Problem-Solving: Using logical thinking and analytical skills to assess information and identify appropriate solutions.
- Teamwork: Working collaboratively with colleagues and supporting departmental objectives.
- Communication: Explaining information clearly and handling customer enquiries professionally.
- Attention to Detail: Maintaining a high level of accuracy when reviewing and capturing information.
- Resilience: Remaining focused and productive when working under pressure.
- Continuous Learning: Demonstrating a willingness to develop new skills and keep up with industry developments.
Working Hours and Availability
Candidates should be comfortable working flexible hours depending on business requirements.
The advertised working arrangements include:
- Flexible starting times between 08:00 and 08:30.
- Flexible finishing times between 16:30 and 19:00.
- Willingness to work overtime when required.
Working hours may be adjusted to accommodate operational and business needs.
How to Apply for Old Mutual Trainee Underwriter Jobs 2026
Interested applicants who meet the minimum requirements should submit their applications through the official Old Mutual careers website.
Follow these steps:
- Visit the official Old Mutual recruitment portal using the application link below.
- Search for the Trainee Underwriter position using reference number JR-85349.
- Read through the job description and qualification requirements.
- Prepare an updated CV.
- Make sure your CV clearly lists your Matric subjects and tertiary qualification.
- Complete the online application form.
- Submit your application before the closing date.
Application Link: Click Here
Employment Equity
Old Mutual indicates that appointments will be made from the designated groups in accordance with the company’s Employment Equity Plan and the requirements of the relevant business unit.
Applicants should ensure that all information submitted during the recruitment process is accurate and complete.