FlySafair is looking for unemployed candidates to apply for their Call Centre Agents Vacancies, for the year 2026.
- Location: Johannesburg
- Closing Date: 12 June 2026
FlySafair Call Centre Agents Vacancies
Description
- Receive calls from customers / passengers
- Deal with problems such as delays, cancellations etc
- Explain processes to customers and assisting them where necessary
- Work in a team and longer than normal hours (shift work)
- Deal with confidential information
- Communicate with customers both verbally and in writing
Requirements
- Grade 12 or equivalent (Essential)
- Minimum of 1 to 4 Years experience in a Call Centre Environment (Essential)
- Travel or relevant qualification (Advantageous)
- Excellent communication in English (speak, read and write)
- Solid computer literacy
- Excellent phone etiquette
- No criminal or credit record
- Able to work on weekends, public holidays and flexible hours as required
- Own transport would be an advantage
Also Check: Sasol Fire Fighter Learnership Programme 2026
Personal Attributes
- Punctual
- Excellent understanding or experience of delivering great customer service to a customer
- High degree of patience and assertiveness
- Conflict resolution skills
- Immaculate time keeping
- Trustworthy, professional and reliable, including dealing with confidential information
- The ability to work well under pressure
- Practice good time management and willingness to work longer than normal office hours
- Remains focused in order to handle objections
Shifts
- 07:00 – 16:00
- 08:00 – 17:00
- 09:00 – 18:00
- 10:00 – 19:00
- Includes weekends and public holidays
Application
Application can only be done online, Click here to submit your application