Motus Corporation is looking for unemployed candidates to apply for their Customer Service Agent Vacancies.
Location : Boksburg, Gauteng
Closing Date : 16 March 2026
Motus Corporation Customer Service Agent Vacancies
Experience:
- 2 Years and more of relevant experience
- Experience dealing with insurance claims preferred
Qualification:
- Grade 12
Requirements:
- Customer Service or Business Administration qualifications
- Experience in automotive retail environment
- Basic understanding of panel shop workflow (advantageous)
Also Check: Birkenstock Sales Assistant Vacancies 2026
Job Outputs:
- Customer Satisfaction Index (CSI).
- On-time customer update compliance.
- Call and email response time.
- Customer complaint resolution rate.
- Vehicle turnaround communication accuracy.
- Conduct post-repair customer satisfaction follow-ups.
- Maintain daily communication with estimators and workshop teams.
- Monitor approval turnaround times and escalate delays.
- Communicate insurance outcomes clearly to customers.
- Liaise with insurance companies, brokers, and assessors.
- Handle customer complaints professionally and escalate when required.
Skills and Personal Attributes:
- Customer-first mindset
- Strong verbal and written communication
- Attention to detail
- Ability to remain calm under pressure
- Problem-solving ability
- Time management and multitasking
- Team collaboration
- Professional integrity aligned to company values
- Self-motivated.
- Honest, trustworthy and highly responsible.
- Neat and presentable.
Application
Application can only be done online, Click here to submit your application